If you have urgent concerns over the safety and well-being of a young person, you should contact FIRST RESPONSE on 0800 1313 126 (office hours) or 0345 6042886 (out of office hours). In case of emergencies you should call 999 or 101.
GCSE, AS and A-level Awarding Summer 2020
The government have issued information for schools, parents and students on how qualifications will be awarded and graded in summer 2020. Guidance for parents and a letter for students can be found on this webpage:
The government have now released their guidance on school closure and provision for key workers without the capacity for children to be safely cared at home.
Many parents working in these critical sectors may be able to ensure their child is kept at home. Every child who can be safely cared for at home should be. This is an offer to parents and carers and there is no requirement for parents and carers to send their children to school if they do not need or wish to do so. For vulnerable children, your child’s social worker will work with you to assess the best option for your child.
What if I need to send my child to school?
If your situation meets the criteria set by the government and you cannot safely keep you child(ren) at home, please contact the school at firstname.lastname@example.org to provide details. Please note that we cannot accommodate students without prior arrangement.
We know that a large amount of information is being shared and updated around the corona virus: Covid 19. Below are some frequently asked questions. We will continue to update this page as we receive information and appreciate that this is a fast-moving situation and we will share information as quickly as we can. At the end of the page are letters which have been sent home to parents regarding the situation. This page was updated on 20th April 2020.
Where can I find the most up to date guidance?
What should I do if I am concerned about my child’s health?
Staff, young people and children should stay at home if they are unwell with a new, continuous cough or a high temperature to avoid spreading infection to others. Otherwise they should attend education or work as normal.
Please also see this important newsletter from the Staffordshire Safeguarding board and the Royal College of Paediatrics and Child Health:
Are you keeping up-to-date with the situation?
Yes. We get daily updates from the Department from Education and check other information pages several times a day. We are also in contact with Staffordshire County Council.
What will you do if you get a case of coronavirus?
Should this situation arise then we would contact the Department for Education Helpline immediately – 0800 046 8687 – and liaise with Public Health England before making decisions. All parents would be notified by text, email and social media platforms – just like with a snow closure.
Will the school be closing?
Yes. From 23rd March until further notice (see top of page).
During school closure will the children still be educated?
We will use Show My Homework and the Switch learning platform to communicate the work expected of students – parents need to play their part in ensuring work is completed at home.
My child can’t remember their Show My Homework login information. What can I do?
There is a way to find the work without using login information. Guidance as to how to do this can be found here.
If I am worried about my child, where can I get help?
Non-urgent concerns over young people can be emailed to the school (email@example.com) and a member of the safeguarding team will respond. In emergencies, please contact the police on 999 or 101.
A list of helpful resources and contact numbers to support parents and young people can be found here: Support for parents and young people Plus the NSPCC have released some more advice specific to the Coronavirus situation: Covid fact sheet for parents April edition NSPCC
There are also tips and advice from Young Minds about support for young people for mental health during the Coronavirus pandemic here:
The Department for Education have shared guidance on supporting children and young people’s mental health and well being at this time: https://www.gov.uk/government/publications/covid-19-guidance-on-supporting-children-and-young-peoples-mental-health-and-wellbeing/guidance-for-parents-and-carers-on-supporting-children-and-young-peoples-mental-health-and-wellbeing-during-the-coronavirus-covid-19-outbreak
What about school visits?
We will keep students and parents affected regarding decisions over individual school visits.
What will happen with Year 11 & Year 13 exams?
Primary assessments, including SATs, and exams including GCSEs, AS levels and A levels will not go ahead this summer.
The government are working with the sector and Ofqual to ensure young people get the qualifications they need.
Information about how grades will be awarded can be found here:
The current guidance can be found here:
Should I contact the school if I have a concern about coronavirus?
Hopefully this message will allay most concerns and if anything changes we will send the details out.
If you have an emergency issue then please get in touch, but if it is a general enquiry please refer to the content of this message.
We are continuing to keep you updated on the government’s response to COVID-19 (Coronavirus). Public Health England advises that the risk to individuals in the UK remains low.
Letters to Parents
The latest government travel advice can be found here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus
Further information on what you should do if you are asked to self-isolate can be found here: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection
An update to our safeguarding policy has been written to reflect the current situation.